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Giving Your Brokerage Website a Makeover for the New Year

January 19, 2023
Giving Your Brokerage Website a Makeover for the New Year

There’s only one exception to the expression ‘never judge a book by its cover’ — your brokerage website, of course! Did you know that it only takes about 50 milliseconds for someone to form an opinion about your website? 

No, that’s not a typo; 50 milliseconds (or 0.05 seconds) is all it takes — now that’s quick! 

First impressions matter; if your brokerage website isn’t up to scratch, it could cost you new business. Below, we’ll break down four key factors you must consider when giving your brokerage website a makeover this new year. 

Highlight Your Social Impact

Here’s the good news: more consumers are choosing to work with businesses that care about social impact. According to data from Sprout Social, 70% of consumers believe it’s essential for brands to stand behind social and political issues.

Why? Because 66% of those consumers believe brands have the power to make a real impact, and we agree. So, if your brokerage stands behind a worthy cause, your website is the perfect place to promote it. We’re living in the era of the ‘conscious consumer’, and people want to partner with brands focused on doing good, so don’t be afraid to draw attention to your cause.  

Spruce Up Your Website Copy 

Is the copy on your brokerage website relevant and engaging, or is it a total snoozefest? Does it speak to your target audience, reflect your brand personality, and concisely highlight your value? If you’re not answering these questions with a resounding ‘yes,’ then it’s time to revamp your website copy! 

Great copy is about more than just pretty words; it’s about writing words that effectively communicate your brokerage’s offerings to your target audience. While striking a balance between storytelling and informational, your copy should also include relevant keywords to help boost your website’s SEO. Not sure that you’re up to the job? You might like to consider hiring a copywriter who’s skilled in turning your copy vision into a reality. 

Consider Your Branding 

A quick refresher on branding: your brand is a summary of your business’ identity, or as Amazon founder Jeff Bezos likes to say, “Your brand is what other people say about you when you’re not in the room.”

“Your brand is what other people say about you when you’re not in the room.” — Jeff Bezos

 

Just as your brokerage website should sound like you, it also needs to look like you. Does your brokerage website tell a cohesive story about your business and its values, or does it feel a little disconnected from your brokerage vision?

Here are a few key brand elements to review when giving your website a makeover:

  • Brand colours
  • Typefaces
  • Logos
  • Images or illustrations
  • Brand voice

Make It Easy to Contact You

Your contact page is one of your brokerage website's most valuable (and most-visited) pages, and it deserves to be treated as such. In terms of best practices, we’ve listed a few handy rules to make sure that you’re providing a simple, straightforward solution below:

  • Make it easy to find — usually in your top or global navigation bar.
  • Explain why someone should contact you; describe your value proposition or how you might solve a problem.
  • Include your brokerage’s phone number and email address.
  • Add a short form visitors can use to ask a question.
  • Set expectations on when someone can expect you’ll be in touch.

In short, keep it simple and don’t make visitors jump through hoops to contact you. Be sure to provide an array of communication options so that people can feel comfortable in taking that next step to engage with your brokerage. 

It’s Time to Makeover Your Website!

Alright, brokers, it’s over to you; let’s get that website makeover underway. Your brokerage website is essential to your marketing strategy and gaining new business in 2023, so make sure you give it the attention it deserves.

Are you looking for more tips on getting your new year off on the right foot? Check out our previous post on creating a sustainable routine for your brokerage.[vc_wp_text]

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Ian Winn profile picture
Ian Winn
24 September 2026
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Ruan has been my mortgage broking coach for 6 months. Having owned a very successful mortgage broking business and now a coach of many businesses he has unparalleled experience to share with his clients. He does this in a very clear and consultative manner. He is always looking for improvements and innovation for clients to implement in their businesses. He has a big picture approach which really helps you get out of the weeds when analysing your business. He has helped me grow my business and provide clarity to achieve my goals. Thanks for your support.
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Anisa Buckley
14 September 2026
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I have learnt so much from Ruan and the team at Success & Broker. Ruan's practical advice to me as a new broker has been incredibly helpful and I have incorporated many of his strategies and approaches into my own business.
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Bree Rivers
14 September 2026
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Working with Ruan has been great. He genuinely cares about your success and provides honest practical advice from his own experience that can be applied to get real results. I highly recommend Ruan to any broker wanting to grow.
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Your favourite Bald & Bespectacled broker
6 August 2026
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Great weekly 50min session with Ruan himself, done online over Zoom with other brokers. Intimate session of around a dozen people, including Ruan and the host. If you're a new broker and have under three or four years of experience, and wish to get an insight into Ruan's mind + pick up tips and tricks, it's a very good six month-long training program. Even if you're a more seasoned broker like myself (nine years in December 2026), it's worth an education session - I have a few pages of notes and thoughts. Give it a go, brokers.
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Christopher Dodson
6 August 2026
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Thanks Ruan for your insight and warm approach
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Achani Kodippili
4 August 2026
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That was an amazing journey with Success & Broker. Excellent guidance is simply practical. Thank you team for the opportunity.
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Sara Shome
1 August 2026
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I’ve really enjoyed being part of Ruan’s Grow Broker Program. As a broker with an over 5 years of experience, it is easy to reach a point where you feel like you’re doing well but not really moving forward. This program challenged me to rethink almost everything I thought I knew about broking, relationships, branding and what it really takes to build a sustainable career. Ruan has an incredible ability to make you look at your business and thinking from a completely different perspective while providing genuine support and practical strategies that you can implement immediately and easily. It is not about quick wins or generic coaching. It is about building the right foundations and becoming a better broker and business owner. The confidence and clarity I gained through the program played a crucial role in my decision to move into a BDM role. It helped me recognise where my strengths truly lie and gave me the self confidence to take that next step. I would highly recommend Success and Broker to anyone who feels they have reached a plateau or wants to take their career to the next level. It has been one of the best self investments I have made.
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Jonathon Rhydderch
22 July 2026
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The Success & Broker course has been fantastic. As a new broker, you learn a lot about the technical side early on: compliance, lending policy, structuring deals. But what nobody really teaches you is how to build a sustainable business around all that. Ruan's program fills exactly that gap, giving you so many practical, actionable ways to grow: daily habits and consistency, marketing that actually works for a brokerage, operations and systems that scale, and how to genuinely deliver a great client experience rather than just process loans. What I liked most is that it's not generic coaching. It's built specifically around where you are as a broker, whether that's establishing strong foundations early on or working toward running a proper business with leverage and a team behind you. The 'Broker Journal' kept me on track throughout the course and is a great reference point when i need to work on my business. It is like a blueprint for success. All of it is delivered in a refreshingly warm, positive, and genuinely invested way. You can tell they actually care about your outcomes, not just ticking a coaching box. Big thanks to Ruan, and to Ryan too. Highly recommend to any broker serious about building a real business, not just writing loans.
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Alex Ritchie
8 July 2026
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Ruan and the Success & Broker team have been really helpful in getting us to think about how we operate, how we build out or team, and where we want to go. Ruan is super knowledgeable, having spent many years as a broker running multiple firms. He asks the right questions and challenges your thinking.
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Lachlan McKean
6 July 2026
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I've worked with Ruan at Success & Broker for the last 12 months~ and it's been great. Always makes time to discuss what's going on and the advice is invaluable. If you're a broker thinking of using Ruan's services, it's definitely worth jumping on board.
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