Ruan and Marissa break down how a strong mortgage broker BDM relationship is built — and why being a top player starts with the quality of every deal you submit.
A strong mortgage broker BDM relationship doesn't happen by accident — they're built through consistent behaviour, quality submissions, and genuine professional respect. In this episode of The LVR Podcast, Ruan Burger and Marissa Schulze break down what it really means to be a top player in the broking industry.
Ruan's take is straightforward: the brokers that BDMs drop everything for are the ones who make their job easy. Well-structured deals, thorough notes, clear communication — every single time. When a credit manager consistently loves your submissions, word gets around. Those mortgage broker lender BDM relationships become currency that opens doors cold calls never will.
Marissa shares a personal story that sets the tone: she entered the industry nine months pregnant and had to prove to lender BDMs quickly that she was serious, capable, and worth their time. The lesson she took away applies to every broker building mortgage broker lender BDM relationships from scratch: respect their time, show genuine gratitude, demonstrate a commitment to learning, and treat every interaction as an opportunity to build something long-term.
The same principle extends to aggregator relationships, referral partners, and anyone in your professional network. Top player status isn't a volume metric — it's a character and quality metric.
The challenge: where are your mortgage broker lender BDM relationships right now — and where could they be with a bit more intentional investment?
Ready to level up? Explore the Broker Journal at successandbroker.com.au/the-broker-journal
