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ASK.
DO I THINK ABOUT THE C-WORDS EACH TIME I MEET WITH A CLIENT, REFERRER, OR MY SUPPORT STAFF? IF NO, WHY NOT?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
ASK.
WHAT DOES MY COMPLIANCE PROCESS LOOK LIKE?
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ASK.
WHAT DOES MY COMMUNICATION PROCESS LOOK LIKE WITH MY CLIENTS?
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ASK.
WHAT DOES MY COMMUNICATION PROCESS LOOK LIKE WITH LENDERS?
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ASK.
WHAT DOES MY COMMUNICATION PROCESS LOOK LIKE WITH MY SUPPORT STAFF?
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ASK.
HOW DO I MAKE MY CLIENTS FEEL LIKE CLIENTS AND NOT CUSTOMERS?
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